*Frequently Asked Questions
You can easily design and order many of our photo and print products directly on our website in our online designer.
Create your own layouts with beautiful preselected images and graphics or upload your own photos. Choose from countless fonts for different occasions and thus create your very own, self-designed print object.
Which products can I design online with the online designer?
The Online Designer is currently available for the following products:
– Greeting Card Designer:
Create greeting, birthday and greeting cards or invitations with just a few clicks.
– Calendar designer:
Your new calendar with your personal pictures.
– For everything else, our print designer is ready for you:
Start with a blank sheet of paper and choose your individual format of choice. No matter whether you want to design a card, poster or an envelope for your hardcover or spiral book. Maybe a multi-page photo book? There are (almost) no limits for you here. You can design your print product freely, we will create an individual offer based on your design.
I would like a personal calendar, cards or a book with my pictures or content – but I don’t want to design it myself. Is that possible?
Order your personalized photo or print product now with our data upload.
First choose your desired product from our range. Then you can easily upload the file with your desired design in the order process, with which the product should be printed.
How and where can I upload my image file or document with my design? How do I order my product online?
You upload your file in the shopping cart at the end of the ordering process for your desired product.
1. First choose your favorite photo or print object to be printed from our products.
2. Depending on the product, there are various configuration options to choose from.
Use various options to determine the more precise design of the product.
(e.g. number of pages, material of the cover etc.
3. Click the “Add to Cart” button when you are satisfied with your product.
4. In the shopping cart you will find the name of your chosen product. It must be selected, then you can upload your file for printing by clicking or dragging and dropping it below. Note the respective file specifications and for upload.
5. If the upload was successful, the uploaded file is shown below. Use the red X or the »Remove files« button to delete them again or, if necessary, upload additional files. Order the product with »Continue to checkout«.
What do I have to consider when uploading data / printing files?
Please note the information given in the download area for your product. There may be certain requirements for your file for different products:
eg. a minimum resolution of 300dpi, a maximum file size of 20 MB or the maximum number of files that can be uploaded.
Also note the respective data sheet when creating your print file .
Can I preview my file on the product when I upload data?
This option is initially only possible for products with Online Designer under »Online Design«. Upload your own pictures or designs for individual design in the online designer and see how they look on greeting cards, calendars or in the free print designer layout.
Can I also send my file via email, web transfer or Dropbox?
Yes, of course you can. Send us your file with the name and details of your desired product in an email to: firstname.lastname@example.org
Feel free to contact us if you need help.
I don’t have a file for my desired product yet or I’m having problems creating it.
No problem. Choose our professional service and we will do it for you! Let us briefly clarify what you are going to do and we will produce your print file for you as required. Professional. Easy. Fast.
Call us on 089/680 994 55, write us an email or come to our studio! We will make you an individual, non-binding offer. For your most beautiful individual results.
Do you have an individual design request? Lean back and let us implement your dream order for you. Personal – professional – creative. Let us discuss your photo or printing project with us in the studio, or send us your ideas by email. Let us know what you need and our experts will create unique layouts, photo montages, collages, designs for your printing and photo projects and much more …! Let us advise you. We will make you an individual, non-binding offer.
*: This text is translation from German. In case of a conflict between English and German texts, German text is valid and German text is binding.